The Aventino Medical Group includes health care practitioners from several countries, all licensed in Italy and most with international training, who have been collaborating in Rome for as long as 30 years. We take pride in offering unique high-level personalized care based on professional competence, humanity, and the support provided by our superb front desk staff.
| Visits: By appointment. Normally visits are scheduled when a slot is available, but in an emergency any patient we already know will be squeezed in on the same day. This can mean other patients with appointments have to wait at times, but we think that's a necessary tradeoff. Please try to give 24 hours notice when cancelling, so another patient can be given your slot. Email fanatics take note: long experience has taught us that appointments are best taken over the telephone, not using your computer. |
| Cross-coverage: When one of us is out of town or unavailable, the secretaries will always be able to arrange for a substitute, either within our practice or not. We will also gladly help you find an outside physician in specialties not included in our group, when necessary. |
| Telephone calls: When with a patient, we ordinarily have the secretaries take messages and then we call back later. Please don't ask them to interrupt an examination unless it's really necessary. In an emergency you can call us at home, or enlist the secretaries' help. For non-emergency calls to the office, try to avoid the peak telephone hours of 9-11 am and 2-5:30 pm. |
| Payment: We follow a policy of moderate fees, in the expensive Italian context, and will scale down even those if you are really strapped. In return, we'd appreciate your paying on the spot when possible, since we have no fancy billing system. As of now, only Drs. Bacci, Corson, De Arcangelis, Duval, Franceschini, Giorgini, Glazenburg, Levenstein, Meucci, Naumann, Perissé, Stainier, Verola, and Zannoni can accept credit and debit cards. Our office is not part of the Italian National Health Service. |
| Insurance: Almost all insurance companies will require you to pay us up front and later get reimbursed; Van Breda (see below) and Highway To Health are the only exceptions to this rule. Please try to remember to bring your insurance forms at the time of your appointment, when they're easiest to fill out. |
Patients insured by Van Breda International: We have a direct payment agreement that applies to Drs. Bacci, Corson, D'Agata, De Arcangelis, Duval, Franceschini, Glazenburg, Levenstein, Stainier, Verola, Vitelli, and Zannoni.
Livio Antinucci and Drs. Bruno, Dorell, Giorgini, Luti, Maccioni, Meucci, Naumann, and Perissé are not included in the direct payment agreement. Their Van Breda patients, like those with other insurers, must pay in full and request reimbursement Please have your Van Breda card ready when it's time to pay. |
Welcome to Rome - and to our practice! You can download and print our brochure (using Adobe Acrobat). And if you want to make your first visit even easier, print and fill out our New Patient Intake Form, and bring it along when you come. |
