FAQ on COVID-19 and seeing a doctor at the Aventino Medical Group

Measures and precautions for your appointment

1Can I come to the Aventino Medical Group?
The Aventino Medical Group (AMG) will receive you within the parameters of the COVID-19 virus prevention and containment measures.

Access to the AMG is limited solely to the person receiving the service. Minors or those who are not self-sufficient may be accompanied by only one person.

Our secretaries will explain all the measures in use when you make your appointment.
When you enter, you’ll receive a triage questionnaire to fill out and bring to the specialist that will see you. You can see this questionnaire HERE and we recommend you download and fill it out before coming in that day and bring it with you to save time at the receptionist’s desk.

For any information concerning your appointment, you can contact the receptionists by phone Monday through Friday between 8:30 AM and 7:30 PM and Saturdays from 9:00 AM to 2:00 PM at these numbers: 065780738 and 0657288349 or you can send an email to info@aventinomedicalgroup.com.

The protocols for sanitization at the AMG involve disinfecting all the contact surfaces between one patient and the next and thorough daily disinfection of all the rooms.
We air out all the spaces as much as possible.
2Under what circumstances should I not go to the Aventino Medical Group?
You must stay home if you feel ill or have any of the following symptoms: tiredness, body pains, headache, fever, cough, sore throat, diarrhea, difficulty breathing, nasal congestion, runny nose, tightness of the chest, disruption of your sense of taste or smell, and/or if you were in close contact with a person with COVID-19.
Do not go to the emergency room (A&E) or doctors’ offices but call your family doctor, the health authorities or the regional toll-free number 800-118-800.
3How should I conduct myself?
We ask you to arrive at the precise time of your appointment and not before, to limit the number of people in the office and waiting room.

Come into the office alone (only a minor or person who is not self-sufficient can be accompanied by ONLY ONE person).

Enter only if you are wearing a mask without a valve, that covers the nose and mouth, You will be asked to disinfect your hands (whether you’re wearing gloves or not) with the disinfectant provided near the receptionist’s desk at the entrance to the office.

Children over the age of 6 must also wear a mask and will be asked to disinfect their hands on entering.

Everyone’s temperature will be measured.

If you’ve already downloaded and filled out the questionnaire, give it to the receptionist when you enter, otherwise you will be given one to fill out and give to the specialist you have an appointment with. You can find the questionnaire in the section “Forms and Brochures”.
4Do the specialists do online consultations?
Yes, when possible some of the AMG specialists will consult online (Skype, Whatsapp or other forms of online meeting).

Frequent questions about COVID-19

1What should I do if I’ve been in contact with a person who was positive for COVID-19?
You can find the algorhythm for what to do in case of exposure to COVID-19 HERE.
You can call your primary care physician or the toll-free regional number: 800 118 800.
2How can I get a rapid antigen test?
Ask your doctor for a prescription for an antigen test and take an appointment at one of the authorized centers.

Here you’ll find a list of private centers that do the rapid antigen test.

Here is a list of authorized drug stores that do the rapid antigen test.
3What is the difference between the different tests for COVID-19?
The molecular test, also called the PCR, the RNA or molecular nasopharyngeal swab is currently the most reliable for diagnosis of coronavirus infection.
Here is a list of private centers that do the molecular test.
Here is the contact information for Campus Biomedico (where you can do the test without a prescription, paying with a credit card on the spot)

The antigen test (antigen nasopharyngeal swab, or rapid swab test) is a first-level diagnostic tool.

The blood test or antibody test is a diagnostic test based on the identification of IgH antibodies in the blood.
Any negative result of this test does not in any way indicate immunity to the virus.
In case of a positive result of the blood test, it’s necessary to promptly carry out a rhino-pharyngeal swab to ascertain if the infection is active and if there is a risk of infecting others.

Practically all laboratories, public and private, are qualified to carry out the blood test.

Here you can find the pages of the Lazio Region where the characteristics of these three tests are described in detail.